Customer Service

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Always.

Holiday Order Cut-Off Dates

For Arrival ByStandard Shipping* (4-7 Bus. Days)Overnight Express Shipping**Overnight Saturday Arrival**
Valentine's Day, Sunday, February 14Wednesday, February 10Thursday, February 11Friday, February 12
St. Patrick's Day, Wednesday, March 17Tuesday, March 15Wednesday, March 16
Easter, Sunday, April 4Wednesday, March 31Thursday, April 1Friday, April 2
Admin. Assist. Day, Wednesday, April 21Monday, April 19Tuesday, April 20
Mother's Day, Sunday, May 9Wednesday, May 5Thursday, May 6Friday, May 7
Memorial Day, Monday, May 31Wednesday, May 26Thursday, May 27Friday, May 28
Father's Day, Sunday, June 20Wednesday, June 16Thursday, June 17Friday, June 18
Frequently Asked Questions by Category
General

On the product detail page, enter your recipients first and last name (or select from your Address Book if you are signed in) in the area just above the Add to Cart button. Then click the “Add Another Recipient” button and enter/select your next recipient. You can add up to 10 recipients using this process. When you’ve finished click the “Add to Cart” button.

Once you have finished shopping and have clicked the “Checkout” button, you will be able to add or edit addresses for each recipient, add an optional gift card or message, and select different delivery dates for each recipient.

Alternatively, you can add a single gift to the cart and then use the “Duplicate” button which is located under the product name throughout checkout. Each click of the Duplicate button adds the same gift for a different recipient. Click the button once for each new recipient, then you can update the address, gift message and delivery date. NOTE: The Duplicate button will duplicate the quantity as well, so you may want to update the quantity to 1 and then duplicate it.

There are many ways to order with us—just choose the way that works best for you.

  1. Shop the Harry & David, Wolferman's Bakery, or Stock Yards websites to see our full assortment and find the perfect gifts.
  2. Browse one of our digital catalogs (Harry & David,Wolferman's Bakery, or Stock Yards) and click on a gift that interests you. The gift webpage will then load and you will be able to add that gift to your cart.
  3. Flip through one of our amazing print catalogs. Once you’ve found the perfect gift, you can use your web browser to go to HarryandDavid.com, Wolfermans.com, or stockyards.com to order.
  4. You can also call customer service at 1-877-322-1200 to speak to one of our wonderful customer service representatives who will help you place an order.
  5. You can also use our order form to order by mail. Send it to: Harry & David P.O. Box 712 Medford, OR 97501-0712 Click here to download a printable version of our order form.
  6. Fax orders can be placed at 1-800-648-6640.
  7. TTD 1-800-348-3222 What are the browser requirements?

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Please contact us at: 1-888-842-6111

Quantities are limited and orders are subject to availability. If, after taking your order, an item becomes unavailable, we may substitute an item of equal or greater value. If you have any questions please call: 1-888-842-6111.

Customer Service

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