Customer Service

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Always.

Holiday Order Cut-Off Dates
For Arrival ByStandard Shipping* (4-7 Bus. Days)3 Day Express** (3 Bus, Days)2 Day Express** (2 Bus. Days)Overnight Express Shipping**Overnight Sat Delivery**
Thanksgiving, Thursday, November 26Monday, November 23Tuesday, November 24
Hanukkah Eve, Thursday, December 10Tuesday, December 8Wednesday, December 9
Christmas, Friday, December 25Sunday, December 20Monday, December 21
New Year's Day, Friday, Jan 1Tuesday, December 29Wednesday, December 30
Frequently Asked Questions by Category
General

On the product detail page, enter your recipients first and last name (or select from your Address Book if you are signed in) in the area just above the Add to Cart button. Then click the “Add Another Recipient” button and enter/select your next recipient. You can add up to 10 recipients using this process. When you’ve finished click the “Add to Cart” button.

Once you have finished shopping and have clicked the “Checkout” button, you will be able to add or edit addresses for each recipient, add an optional gift card or message, and select different delivery dates for each recipient.

Alternatively, you can add a single gift to the cart and then use the “Duplicate” button which is located under the product name throughout checkout. Each click of the Duplicate button adds the same gift for a different recipient. Click the button once for each new recipient, then you can update the address, gift message and delivery date. NOTE: The Duplicate button will duplicate the quantity as well, so you may want to update the quantity to 1 and then duplicate it.

There are many ways to order with us—just choose the way that works best for you.

  1. Shop the Harry and David, Wolferman’s, or StockYards websites to see our full assortment and find the perfect gifts.
  2. Browse one of our digital catalogs (Harry and David,Wolferman’s, or StockYards) and click on a gift that interests you. The gift webpage will then load and you will be able to add that gift to your cart.
  3. Flip through one of our amazing print catalogs. Once you’ve found the perfect gift, you can use your web browser to go to HarryandDavid.com, Wolfermans.com, or StockYards.com to order.
  4. You can also call customer service at 1-877-322-1200 to speak to one of our wonderful customer service representatives who will help you place an order.
  5. Enter and submit your order into our Excel Order Form here.
  6. You can also use our order form to order by mail. Send it to: Harry and David P.O. Box 712 Medford, OR 97501-0712 Click here to download a printable version of our order form.
  7. Fax orders can be placed at 1-800-648-6640.
  8. TTD 1-800-348-3222 What are the browser requirements?

Windows Users: Our site works best with Internet Explorer 8.x or above, or Firefox 32.x or above, or Chrome 32.x or above. Some features may not work properly if you are using a different browser, and checkout will not be possible.

Macintosh Users: If you are using Mac OS X 10.8 or above, you may use Apple’s Safari browser. Otherwise, you may need to use a browser such as Firefox or Chrome to receive advertised discounts and complete your shopping.

Cookies: In order to use the harryanddavid.com Website, your Web browser must be set to accept cookies. To set your browser to accept cookies, look under “Preferences” or “Options” in your browser.

JavaScript: In order to use the harryanddavid.com Website, your Web browser must be configured to use JavaScript. To set your browser to use JavaScript, look under “Preferences” or “Options” in your browser.

Pop-Up Windows: Our site uses pop-up windows to enhance your shopping experience. Please turn off any software that disables such windows, so that you will be able to shop.

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Please contact us at: 1-888-842-6111

Quantities are limited and orders are subject to availability. If, after taking your order, an item becomes unavailable, we may substitute an item of equal or greater value. If you have any questions please call: 1-888-842-6111.

Customer Service